It's very simple to open a live account with CWG Markets. Click the "create account" button on the website home page, and then provide the relevant account opening information and documents as required. When the client’s profile is successfully created, please select the trading account type you want to apply for. Once the system has approved the account, the trading account will be automatically released. If the personal information is filled in completely and all the information have been uploaded successfully, the processing time generally will not exceed 30 minutes. Please check the account opening email information whenever necessary.

CWG Markets will send you the successful account opening confirmation by e-mail, including the trading account number of the platform, the password of the demo account, etc. Please keep all relevant email of account opening notice for login.

If your live account is created and you receive the login information of the account from your E-mail, you will need to download the trading platform software.

CWG Markets provides the following types of account: classic account, advanced account and institutional account. For details of the account types, please refer to the "account type comparison" page on the official website.

The minimum deposit for a classic account is $50; The minimum deposit for an advanced account is $200; The minimum deposit for an institutional account is $50000.

MT5 of FCA can open Euro / Pound currency trading account and the trading account cannot change the type of currency as one wishes.

CWG Markets provides investors with a variety of deposit methods, and supports multiple channels for investors to choose from, such as Neteller, Skrill, .

You can make internal transfers in the customer section of CWG Markets according to the following steps:

Click "internal transfer"; Select the account you want to transfer out and fill in the corresponding amount;

After confirmation, click submit for internal transfer.

There are different currencies available for different deposit channels. Please refer to https://www.cwgmarkets.co.uk/en/depositandwithdraw to get more information.

Trading in any other currency will be converted at the exchange rate of the payment provider / bank.

CWG Markets does not charge any service fees of customer’s deposit. The first withdrawal of each month is free, and the service charge of 5 US dollars will be deducted for each subsequent withdrawal;

The processing time of each deposit will be less than 1 hour, and the accounts will receive the funds immediately after processing;

If we need to verify other information, the processing time may take longer;

Please note that CWG Markets is not responsible for delays caused by third party payment processors.

All deposits during weekends or bank holidays will be processed according to the standard processing time of each payment method.

Yes, of course, you need to upload the following information online or via E-mail:

Joint account form

Account holder’s ID certification documents;

One copy of recent bank statement, in which the name and account number of the account holder is clearly shown.

Payment confirmation letter for the designated account;

If the fund is deposited through shareholder’s personal bank account, there will be two situations:

If you are the only shareholder: the deposit can be process, but the withdrawal should be remitted back to the same bank account.

If there are many shareholders: written approval of all shareholders should be provided, or the deposit will not be processed. The withdrawal should be remitted back to the same bank account as well.

After completing the steps of “how to deposit in my account”, you will be prompted to select the bank to deposit and the steps to be completed.

If this is your first deposit through China Online Bank, you will need to upload or send an email to us which provides a screenshot of the bank statements, which shows:

Your name (the name should be the same as the one used for registration)

Your account number

Contact with CWG Markets

This may be due to some additional charges from your payment provider/bank. If you encounter such situation, you should contact your payment processor for further information, because we do not have the authority to access the third-party service systems.

The normal time period is within 3 working days. Relevant departments will review and process the customer application in accordance with the procedures. If there is no change after 3 working days, you are welcome to contact the customer service department online at any time. The review will take a certain time, and we will process the customer's application as soon as possible.